Privacy Policy

Welcome to the www.dailomaa.com herein after referred to as ‘the site’ operated by R.K. Multipurpose Pvt. Ltd. We respect your privacy and want to protect your personal information. To learn more, please read this Data Security and Cookies Policy.

 

This Data Security and Cookies Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Data Security and Cookies Policy also explains the steps we have taken to secure your personal information. Finally, this Data Security and Cookies Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Data Security and Cookies Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

 

Data Collection

We may collect various pieces of information if you seek to place an order for a product with us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our supplier).Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details (for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

 

Other uses of your Personal Information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Nepal) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

 

Offers and Campaigns

We may use the data to notify winners of campaigns and advertise our offers. You can find more details where applicable in our participation terms for the respective competition with whom we share your information.

 

Call center representatives

We may share your information with the call center representatives so that they can better serve you with accurate guidance and information. Not only they will be able to know your problem with greater accuracy by analyzing the data, they will also be able to solve your problem with greater speed.

 

Support Staffs

We may share your personal information with our own support staff who works as your first point of contact to solve your queries and problems. Having the access to your personal information will help them to solve your issues.

 

Business Partners

We may share your information with our business partners with whom we jointly offer products and services. Information of those partners with whom we jointly offer products and services will be mentioned in the website so that you will have the transparent information about our partners. If you choose to sign up for these optional, jointly-offered services, we may share information about you, including your personal information, with those business partners so that they can contact you directly by email or post about the products and services that you have signed up to receive. Such personal information may include your contact information as well as other information necessary to provide the travel product or service you have requested. Those third-party business partners will not use your personal information for direct marketing purposes, except when permitted to do so by applicable law. However, please note that we do not control the privacy practices of these third-party business partners and once you leave the DAILOMAA platform, the privacy policy and terms and conditions will be out of our control.

 

Third party vendors

We may share the information to the third-party vendors like payment processors, business analytical partners, customer service representatives and other marketing partners, who provides services and products on behalf of us. We may authorize third party vendors to collect the necessary information to execute their business processes and are not permitted to share or use the information for any other purpose.

 

Companies within our corporation

Any companies directly registered under our corporation may have access to the data for business challenges. We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Data Security and Cookies Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance.

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Data Security and Cookies Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Data Security and Cookies Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Data Security and Cookies Policy.